Please contact MedStar Family Choice-DC if you have any questions or concerns about the services we provide.
If you are already an enrollee and have any questions, please call 888-404-3549, Monday to Friday, from 8:00 am to 5:30 pm. To have your issues addressed, please call during normal business. You may leave us a non-urgent message after hours. Calls received after normal business hours will be returned the next business day.
If you need to reach our After Hours Nurse Advice Line, please call 855-798-3540.
Interested in joining?
If you are a potential enrollee interested in enrolling in MedStar Family Choice-DC, please call DC Healthy Families at 800-620-7802 or 202-639-4030.
For TTY/TDD, please call 202-639-4041.
Whether you are already a provider or would like to become a provider, please call Provider Relations at 855-798-4244, Monday to Friday, from 8:00 am to 5:30 pm. Any calls received after business hours will be returned the next business day.
Care Management Department
Please call 855-798-4244. We are available Monday to Friday, from 8:00 am to 5:30 pm. Any voice messages received after hours will be addressed the next business day. For pharmacy concerns after hours, please call 888-404-3549.
This program is funded in part by the Government of the District of Columbia Department of Health Care Finance.