MedStar Family Choice District of Columbia offers many benefits for Enrollees. The benefits listed here are for both DC Healthy Families and DC Healthcare Alliance. Read your Enrollee Handbook, DC Healthy Families Benefits or DC Healthcare Alliance Benefits, to learn more details about your plan’s benefits, services, rights, responsibilities, and more!
The Enrollee Portal allows Enrollees to change their doctor (primary care provider), request a new or replacement ID card, and view claims and authorizations.
Find a Provider / Provider DirectoryClick below to find a provider, view the print directory, or download the machine readable directory.
Nurse Advice Line
If you are feeling sick and/or need medical advice, call the free Nurse Advice Line at 855-798-3540. Registered nurses are available 24 hours a day/7 days a week/365 days a year to answer your healthcare questions and assess your symptoms. Nurses can help you decide whether to call your doctor, go to urgent care, visit the ER, or treat your symptoms at home. All calls are answered live.
For medical emergencies, call 911.
We are proud to be working with SafeLink Wireless to offer the LifeLine program free to you. This program provides a free smartphone, 4.5 GB of data, and 350 monthly minutes.
Transportation services are provided by Access2Care. If you need transportation for a medical appointment, it can be scheduled 24/7 by calling
866-201-9974. Transportation must be scheduled at least three business days before a regular appointment. It must be scheduled at least one business day before an urgent or well-child or dental screening appointment. For more information click here for English, Spanish, and Amharic.
Information current as of: