Read your Enrollee Handbook, DC Healthy Families Benefits or DC Healthcare Alliance Benefits, to learn more details about your plan’s benefits, services, rights, responsibilities, and more!
Find a Provider / Provider DirectoryClick below to find a provider, view the print directory, or download the machine readable directory.
Nurse Advice Line
If you are feeling sick and/or need medical advice, call the free Nurse Advice Line at 855-210-6204. Registered nurses are available 24 hours a day/7 days a week/365 days a year to answer your healthcare questions and assess your symptoms.
Nurses can help you decide whether to call your doctor, go to urgent care, visit the ER, or treat your symptoms at home. All calls are answered live.
For medical emergencies, call 911.
Transportation services are provided by Access2Care. If you need transportation for a medical appointment, it can be scheduled 24/7 by calling
866-201-9974. Transportation must be scheduled at least three business days before a regular appointment. It must be scheduled at least one business day before EPSDT or urgent visits.
Information current as of: