Click here for the Benefits Frequently Asked Questions website.

MedStar Family Choice-DC Enrollee Services: 888-404-3549

(Monday through Friday 8:00 a.m. - 5:30 p.m.)

  • To obtain an MedStar Family Choice-DC Enrollee ID card
  • Primary Care Provider changes
  • Concerns or general questions
  • For language assistance

MedStar Family Choice-DC Outreach/Case Management Office: 855-798-4244

(Monday through Friday 8:00 a.m. - 5:30 p.m.)

  • For assistance scheduling routine and preventive care medical visits
  • To enroll in case management programs
  • To learn about wellness incentive programs

After Hours Nurse Line: 855-798-3540

(24 hours a day/ 7 days a week)

  • To speak with a nurse about care for an illness or injury
  • To listen to the audio health library and learn about health conditions that may concern you or your family

Avesis Dental Services: 844-391-6678

(Monday through Friday 8:00 a.m. - 5:30 p.m.)

  • Information about your dental benefits
  • Assistance in locating dental providers

To Enroll in Healthcare Alliance Benefits and Select a Managed Care Organization:

(Monday through Friday 8:00 a.m. - 7:00 p.m., 1st b Saturday of the month 10:00 a.m. - 2:00 p.m.)


Call: 202-639-4030 or 800-620-7802

Information current as of: