Click here for the Benefits Frequently Asked Questions website.
MedStar Family Choice-DC Enrollee Services: 888-404-3549
(Monday through Friday 8:00 a.m. - 5:30 p.m.)
- To obtain an MedStar Family Choice-DC Enrollee ID card
- Primary Care Provider changes
- Concerns or general questions
- For language assistance
MedStar Family Choice-DC Outreach/Case Management Office: 855-798-4244
(Monday through Friday 8:00 a.m. - 5:30 p.m.)
- For assistance scheduling routine and preventive care medical visits
- To enroll in case management programs
- To learn about wellness incentive programs
After Hours Nurse Line: 855-798-3540
(24 hours a day/ 7 days a week)
- To speak with a nurse about care for an illness or injury
- To listen to the audio health library and learn about health conditions that may concern you or your family
Avesis Dental Services: 844-391-6678
(Monday through Friday 8:00 a.m. - 5:30 p.m.)
- Information about your dental benefits
- Assistance in locating dental providers
To Enroll in Healthcare Alliance Benefits and Select a Managed Care Organization:
(Monday through Friday 8:00 a.m. - 7:00 p.m., 1st b Saturday of the month 10:00 a.m. - 2:00 p.m.)
Online: DCHealthyFamilies.com
Call: 202-639-4030 or 800-620-7802
Information current as of: