MedStar Family Choice DC Enrollee Services: 888-404-3549

Monday through Friday 8 a.m. - 5:30 p.m.

  • To obtain an MedStar Family Choice DC Enrollee ID card
  • Primary Care Provider changes
  • Concerns or general questions
  • For language assistance

MedStar Family Choice DC Outreach/Case Management Office: 855-798-4244

Monday through Friday 8 a.m. - 5:30 p.m.

  • For assistance scheduling routine and preventive care medical visits
  • To enroll in case management programs
  • To learn about wellness incentive programs

After Hours Nurse Line: 855-798-3540

24 hours a day/ 7 days a week

  • To speak with a nurse about care for an illness or injury
  • To listen to the audio health library and learn about health conditions that may concern you or your family

Avesis Dental Services: 844-391-6678

Monday through Friday 8 a.m. - 5:30 p.m.
  • Information about your dental benefits
  • Assistance in locating dental providers

Transportation: 866-201-9974

  • To schedule transportation to routine and urgent medical services
  • Transportation to health plan-sponsored community events, renewal of medical benefits, and other select community resources

To Enroll in Healthcare Alliance Benefits and Select a Managed Care Organization:

Monday through Friday 8:00 a.m. - 6:00 p.m.


Call: 202-639-4030 or 800-620-7802


Information current as of: