MedStar Family Choice DC | DC Healthy Families Benefits Contact Information

Enrollee Services: 888-404-3549

Monday through Friday 8 a.m. - 5:30 p.m.

To obtain an MedStar Family Choice District of Columbia enrollee ID card
Primary care provider changes
Concerns or general questions
For language assistance

Outreach/Case Management & Behavioral Health Services: 855-798-4244

Monday through Friday 8 a.m. - 5:30 p.m.

For assistance scheduling routine and preventive care medical visits
To learn about wellness incentive programs
Mental health and substance use treatment and services information
Confidential case management services, where a care manager can help you create a plan to achieve your health goals
Assistance in locating behavioral health providers

After Hours Nurse Line: 855-798-3540

24 hours a day/ 7 days a week

To speak with a nurse about care for an illness or injury
To listen to the audio health library and learn about health conditions that may concern you or your family

Avesis Dental and Vision Services: 844-391-6678

Monday through Friday 8 a.m. - 5:30 p.m.

Information about your dental and vision benefits
Assistance in locating dental and vision providers

Transportation: 866-201-9974

To schedule transportation to routine and urgent medical services
Transportation to health plan-sponsored community events, renewal of medical benefits, and other select community resources

Information current as of: 04/29/2024