Make Provider Changes

All general provider changes, including changes in office demographics, must be submitted in writing to MedStar Family Choice DC no less than thirty days prior to the desired effective date on the notice.

Changes to Tax ID numbers require 45 days written notice from the provider. MedStar Family Choice DC will confirm receipt of the Tax ID notice in writing within 30 days after acceptance of the Tax ID change.

The MedStar Family Choice DC Provider Web Portal serves as a quality control mechanism allowing providers to view their information in our system. Your provider information is communicated to the MedStar Family Choice DC enrollees and provider community via our Find a Provider website. Other systems within MedStar Family Choice DC also use this information to process authorizations, claims and issue reimbursement checks.

Provider Web Portal Services include:

• New User Registration

• Password Reset

• Provider and Group Changes

• Review Summary of Changes

• Quarterly Data Validations

• Provider Web Portal User Guide

Visit the MedStar Family Choice DC Provider Web Portal at https://providerportal.medstarfamilychoice.com to register.

Before registering, you will need to have access to the following information:

• Group DBA (doing business as) Name

• Group Tax ID

• Group Type II NPI (Group NPI)

To complete the registration process:

• Click on New User Request

• Enter your group administrator ID (email) currently on file with MedStar Family Choice DC

• You will receive an email to complete the registration