All DC residents with Medicaid must renew their coverage this year.
Please help Enrollees receive important renewal information by reminding them to update their contact information with the Department of Health Care Finance (DHCF) at districtdirect.dc.gov.
All general provider changes, including changes in office demographics, must be submitted in writing to MedStar Family Choice-DC no less than thirty days prior to the desired effective date on the notice.
Changes to Tax ID numbers require 45 days written notice from the provider. MedStar Family Choice-DC will confirm receipt of the Tax ID notice in writing within 30 days after acceptance of the Tax ID change.
The MedStar Family Choice-DC Provider Web Portal serves as a quality control mechanism allowing providers to view their information in our system. Your provider information is communicated to the MedStar Family Choice-DC enrollees and provider community via our Find a Provider website. Other systems within MedStar Family Choice-DC also use this information to process authorizations, claims and issue reimbursement checks.
Provider Web Portal Services include:
New User Registration
Provider and Group Changes
Review Summary of Changes
Quarterly Data Validations
Provider Web Portal User Guide
Visit the MedStar Family Choice-DC Provider Web Portal at https://providerportal.medstarfamilychoice.com to register.
Before registering, you will need to have access to the following information:
Group DBA (doing business as) Name
Group Tax ID
Group Type II NPI (Group NPI)
To complete the registration process:
Click on New User Request
Enter your group administrator ID (email) currently on file with MedStar Family Choice-DC
You will receive an email to complete the registration
For problems with registration, send a detailed email to MFCDC-ProviderRelations@medstar.net.
Please note: Provider terminations are not considered changes and a 90-day written notice is required as per participation agreements.
Should you need additional information on this topic please call MedStar Family Choice-DC Provider Relations at 855-798-4244.
Information current as of: